Cancellation & Refund Policy
Effective Date: April 14, 2025
At Soul Quest with Debjani Ghosh, we deeply value your commitment to personal and spiritual growth. Each session, reading, and course is prepared with care and intention. Please read our cancellation and refund policy carefully before booking any service.
1. Session Bookings
- All one-on-one sessions (including Akashic Record Readings, Soul Blueprint sessions, and Healings) are non-refundable.
- You may reschedule your session once, provided you inform us at least 24 hours in advance.
- No-shows or cancellations made within 24 hours of the scheduled session will not be eligible for rescheduling or refunds.
2. Courses & Workshops
- All digital courses and workshops (live or recorded) are non-refundable once access has been granted.
- In case a live workshop is cancelled from our side, you will be eligible for a full refund or you may choose to transfer the amount to another offering.
3. Technical Issues
If you experience technical issues while accessing digital content, please contact us at soulquest1111@gmail.com. We will do our best to resolve the issue promptly. Refunds will only be considered if the issue cannot be resolved and no access has been made.
4. Payment Disputes
If you believe there was a billing error or unauthorized transaction, please reach out to us immediately. Disputes raised directly with the payment gateway without contacting us first may delay resolution.
5. Contact Us
For any questions or requests related to cancellations or refunds, please email us at soulquestwithdebjani@gmail.com.
By booking a service or purchasing a course on our website, you agree to this cancellation and refund policy.